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Posts Tagged ‘synchronization’

Synching CRM and Loan Origination Software

In ACT!, CRM, Database Management, Goldmine, Loan Officer, Loan Origination Software, Mortgage, Synchronization on May 7, 2010 at 5:04 pm

“Can I synch my Loan Origination software (LOS) to my contact database ?”

Whether you use ACT!, Goldmine , Outlook, or many other types of Contact Managers, the answer is Yes. Unless your LOS or Contact Manager database is proprietary to your company, there is a solution that will provide for an automated synch.

The solution we provide is a closed loop, automated synchronization system. I have implemented this solution for many individual Loan Officers, as well as many multi-user teams all over the United States.

The Best Practices process works as outlined below using ACT! And Encompass as an example :
1. Loan Officer enters a new Prospect into ACT!
2. Whenever the Loan Officer is ready to create a new 1003, a click of a button from ACT! Sends the contact’s information to Encompass which creates a new 1003 that is linked to the ACT! Record
3. An automated synchronization engine synchs all new files and field updates back to ACT!.

The automated synch is controlled by a scheduler which I typically set to run every hour.

There is an immediate and significant benefit to automating the connection between your LOS and your Contact Manager database(s).

If you do not synch these 2 key elements of your business, you have to take the manual approach using manual export/import maps, manual duplicate data entry, or in the worst scenario, not updating your database with key loan information at all.

There are thousands of dollars in opportunity left on the table if you do not have robust and timely updates to key loan information fields in your ACT!, Goldmine or other contact database. Data search results are greatly impaired which results in a broken connection with your customers needs and loss of revenue for you.

Controlling capital expenses is critical to your business success. Many users are reluctant to spend money to streamline these 2 systems. In the big picture however, it is more costly to have no plan for a streamlined data flow between your LOS and your ACT!, Goldmine etc. If you plan to be in the business for more than one more year, it is always a sound investment to get these 2 critical elements of your business seamlessly synchronized.

The automated synch solutions works with ACT!,Goldmine and many other CRM’s. Virtually any loan origination software can be set up to auto synch to your CRM including but not limited to: Calyx Point, Encompass, LoanSoft,Agile/Avista,SQL types, Byte etc.

I would be happy to provide assistance for automated LOS synchronization or any of your database needs.

Donna Quisenberry
Q2 Database Consulting Services
Donnaquisenberry@sbcglobal.net
(760) 434-3431

Bringing database and marketing expertise and solutions to Mortgage Professionals since 2001

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